Reference

Open marijp with Clear Terms

marijp Terms & Conditions tell you how your account, wallet, Live Baccarat tables, slot rooms such as Mahjong Panda, and support requests are handled before you join.

Account rulesWallet rulesGame accessSupport paths
marijp Open marijp with Clear Terms
CONTACT PATHS

Check the Right Terms Contact

Terms questions are handled faster when you send the account email, payment method, and the page section you are asking about.

Live chat Use the chat icon after login for questions about account terms, game settlement wording, or wallet status. Our team is available 10:00 to 02:00 WIB and can check your current account record while you wait.
Help form Open Profile > Help > Terms question on mobile or browser and send the section title you want clarified. Attach a QRIS or wallet reference only when the question relates to payment wording.
Email support Write to [email protected] for longer Terms & Conditions questions, including account closure, profile correction, or dispute wording. We reply in sequence and may ask you to confirm your email before changing records.
ACCOUNT CARE

Browse How We Apply Terms

Practical account controls make the Terms useful, not just legal text. We use your profile data to run login checks, wallet matching, customer support, fraud screening, and dispute handling.

Data used for account checks

Your name, phone number, email, login device, and wallet reference help us apply the Terms to the correct account. We do not ask support agents to change ownership unless the account email is confirmed.

Cookie and session handling

Cookies keep you signed in, remember language display, and help the lobby return to the last game category you opened. You can clear browser cookies, but you may need to log in again afterward.

Password and device security

The Terms require you to keep your password private and report unknown access quickly. If we see unusual login behaviour, we may ask for email confirmation before wallet actions continue.

Payment record matching

DANA, OVO, GoPay, and QRIS references are checked against the account wallet before a request is processed. A name mismatch can delay handling because our Terms require traceable payment ownership.

Record retention

We keep account, payment, chat, and settlement records while they are needed for service operation, dispute checks, security, and legal duties. Older records may be archived when active account handling no longer needs them.

Correction requests

Ask for profile corrections through Profile > Help or [email protected] from your account email. We may request a payment reference or login confirmation before changing details linked to Terms acceptance.

Find Answers Before You Accept

These answers explain how our Terms & Conditions affect your account, wallet, game access, support contact, and record changes. Read them before you join, especially if you plan to use DANA, OVO, GoPay, or QRIS. If a term seems unclear, contact us before placing funds in the wallet, because account actions are handled under the wording active at that time.

You accept the Terms & Conditions covering account use, login security, payment checks, game settlement, support handling, and service updates. Access to any game or wallet function depends on local law.

Yes. We may update wording when payment handling, security steps, games, or support paths change. The version displayed on this page is the wording we use for new account actions.

Payment references must match your account wallet and profile details. If a DANA, OVO, GoPay, or QRIS record cannot be matched, we may pause handling until ownership is checked.

Send a correction request from your account email through Profile > Help or [email protected]. We may ask for login confirmation or a payment reference before changing details tied to Terms acceptance.

Yes. The Terms explain how game rounds, live table outcomes, and wallet balances are handled. If a dispute involves Live Baccarat or Rocket Crash, include the time, game name, and account email.

Email [email protected] from your account email and ask for account closure wording under the Terms. We check wallet status, unresolved disputes, and identity confirmation before completing the request.

Use Profile > Help for account data questions, or email [email protected] if you cannot log in. We verify ownership before sharing records, correcting details, or explaining retention handling.